FAQ: Hexploration Decks & Tiles-- Hexcrawl/Sandbox RPG Support
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!

Where will the Print on Demand codes be printed?

Our PDFs and Print on Demand codes will come from DriveThruRPG/DriveThruCards. For each deck you select, you’ll get the PDF and $5 off having DriveThru print it. The final cost to you will be similar to if you had chosen the printed decks & PDFs. We have this option for some folks who want to get the PDF but aren’t sure if they want the printed deck yet. Also, some people just want the PDF–that’s fine, you don’t have to use the print on demand code.

Last updated: January 22, 2025 15:47

What about tariffs?

We’re printing all of this project in the US. We’ve always printed all our decks only in the US, and our dice in the EU–there are no dice in this project though. So tariffs will have little impact to most backers.

For those outside the US, we’re going to ask for a couple of volunteers who have backed our projects before to get their shipments first. This will help us verify the tariffs & extra fees. Then we’ll ask backers from those countries if they wish to take on some of that extra cost–the specifics will be posted once we know the amounts. If you don’t want to take on that extra cost, we’ll switch your pledge to the digital equivalent and refund you the difference.

Last updated: May 12, 2025 06:57

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

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When will my order be shipped, charged or locked?

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I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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